Customer Analytics For Dummies PDF Free Download

Customer Analytics For Dummies PDF Free DownloadPDF

Download your free copy of our Customer Analytics for Dummies eBook.

Customer Analytics For Dummies 1st Edition Pdf Read & Download - By Jeff Sauro Customer Analytics For Dummies The easy way to grasp customer analytics Ensuring your customers are having positive ex - Read Online Books at Customer Service for Dummies (ISBN - ) Dachshunds for Dummies (ISBN - ). Excel 2007 Data Analysis for Dummies (ISBN - 047004599X) Excel 2007 for Dummies (ISBN - ). You can find such books for free in epub and pdf formats on z.

Customer Analytics For Dummies Pdf Free Download Windows 10

  1. Understanding customer analytics
    • Handling big data problems
    • Mining data for insights
    • Visualising your results
  2. Acquiring and segmenting valuable customers
    • Acquiring the ideal customer
    • Using segmentation techniques
    • Identifying customer preferences through micro segmentation
  3. Recognising customer lifetime value
    • Defining CLV
    • Looking at best practices for CLV
    • Getting started with predictive modelling
    • Personalising cross sells and up sells
  4. Enhancing customer loyalty and retention
    • Coping with customer churn
    • Increasing customer retention
    • Operationalising analytics to make better decisions
    • Growing customer loyalty and advocacy
  5. Extracting value out of social media
    • Seeing social analytics in action
    • Employing sentiment analysis
    • Incorporating all data types
  6. Ten ways to get started with customer analytics
    • Start with the right strategic end in mind
    • Ask the right questions
    • Clarify your objectives
    • Choose your success metrics
    • Secure leadership and IT buy-in before you start
    • Get the right people for the job
    • Evaluate your data
    • Pick the right tools to complete the project
    • Develop your analytics plan
    • Execute!